Refund policy
All sales are final.
No Refunds
Due to the nature of books as personal-use items, we do not offer refunds on any orders. Please review product descriptions carefully before purchasing.
Replacements Only (If There’s an Issue)
We will gladly provide a replacement if:
- Your book arrives damaged
- You receive the incorrect item
To qualify, you must contact us within 7 days of delivery and include your order number and a photo of the issue.
Non-Returnable Items
- All books, including unsigned editions
-
Signed or personalized copies
- Digital products or downloads
Shipping Issues
Once an order has been shipped, we are not responsible for delays caused by the carrier. However, if your package is lost or arrives damaged, we’ll work with you to resolve it.
Contact
For issues related to damaged or incorrect orders, email [ray@rayhoustonmrdetermined.com] with your order number and photos.